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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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thomas lawson

March 7, 2025

5  out of  5
rating by thomas lawson
"I recently purchased my first home in the area and Colton assisted with both homeowners insurance and auto insurance! The service provided by Colton has been top notch since the very beginning. He has made sure to thoroughly explain everything in great detail, always willing to take a quick phone call to answer any questions or concerns. The transition to State Farm has been an extremely seamless one, all because of the service provided by Colton and Robin Daniels State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Colton does do an amazing job servicing our customers. If you ever have any questions or need assistance, we’re here to help! Thanks again! Robin Daniels"
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Teresa Leary

March 3, 2025

5  out of  5
rating by Teresa Leary
"Did try to talk me into anything I didn't need. Cody was super nice and very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Betty Horn

March 3, 2025

5  out of  5
rating by Betty Horn
"A big thank you to Cody Lantz for taking care of all my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! Cody does do a great job assisting our customers. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We are so thankful for our great customers! Take care Robin"
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Vicki Spannagel

March 3, 2025

5  out of  5
rating by Vicki Spannagel
"My family bought a house in the area about a year ago. Robin Daniels @ State Farm came highly recommended by my realtor. Since then we have worked with Cody Lantz for both our house and car insurance. He has always been extremely helpful, knowledgeable, prompt, and has answered all my crazy questions! I highly recommend Robin Daniels—State Farm Insurance Agency, and if you have the opportunity to work directly with Cody Lantz, you won't be disappointed!"
We responded:
"Thank you so much Vicki for your kind words. Cody does do an amazing job everyday working hard for our customers. Feel free to reach out anytime you have a question. My team and I are always glad to help and are so thankful for customers like you. Have a great day! Robin Daniels"
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Jaime Joaquin

February 21, 2025

5  out of  5
rating by Jaime Joaquin
"Wonderful people to work with. They’ll take good care of you before, during and after a claim."
We responded:
"Thank you for reviewing our State Farm office! Providing great customer service is our top priority. We appreciate you! Robin Daniels"
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Mike Culligan

February 21, 2025

5  out of  5
rating by Mike Culligan
"I have had State Farm through robins office for many years. Everyone in her office is very friendly and so helpful. I have had a couple of claims over the years and the company has been great to deal with. Nothing but praise for State Farm in general and robins office in particular"
We responded:
"Thank you so much Mike for taking time to review our office. Thank you also for your loyalty to State Farm and my office. You are a great friend and we will always be happy to be your good neighbor. Reach out anytime. Robin"
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Tamara

February 21, 2025

5  out of  5
rating by Tamara
"I highly recommend Robin Daniels for your insurance needs. I have had the pleasure of getting insurance advice from Colton Chess. He is knowledgeable and personable; and has his customers' best interests in mind. He is a trustworthy person of character who works hard to meet individual needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Feel free to reach out anytime! Robin"
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Don Widener

February 19, 2025

5  out of  5
rating by Don Widener
"Cody is amazing. I needed help in a hurry and he accomplished and verified what I needed pronto!!! He is a reason I am a long time customer. Robin Daniel's State Farm Insurance will earn your business...none better!!"
We responded:
"Hey Don Widener. So good to hear from you and I hope all is well. Thank you so much for taking time to do a review. Cody is a great team member and office manager. I appreciate you so much and your loyalty to State Farm and my office. Reach out anytime we can help. Take care! Robin"
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Kyle Umland

February 18, 2025

5  out of  5
rating by Kyle Umland
"Colton helped me out with business insurance. He made it a very simple process which I really appreciate!"
We responded:
"We appreciate your review. Thank you for choosing State Farm and our office. Colton works very hard for our customers. Feel free to reach out anytime. We are always glad to help!!!! Robin"
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Luke Wade

February 15, 2025

5  out of  5
rating by Luke Wade
"Robin Daniels and everyone in her whole office are great to work with. We use them for home and auto and have no complaints. We had a tree fall on the back of our house during hurricane Helene. I called them within an hour of the accident, and they had a mitigation company out there in the first break in the storm. They walked us through the whole repair process and always answered any questions that arose. Yes, it was stressful, but Robin's team helped assuage the stress. I highly recommend them."
We responded:
"Thank you so much for your 5 star review. My team and I are happy to be your good neighbor and we are so thankful for customers like you. Have a great week! Robin"
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Cody No!

February 10, 2025

5  out of  5
rating by Cody No!
"These are some good people to work with, with competitive rates and knowledgeable staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Kodak

January 20, 2025

5  out of  5
rating by Lisa Kodak
"I've been with State Farm for years and have always had a fantastic experience. Recently, I had the pleasure of meeting Robin Daniels, through Colton Chess. She is so knowledgable! And Colton's professionalism and dedication to State Farm customer service are top-notch. It's great to see another State Farm Agency providing such exceptional service. I highly recommend Robin Daniels team for anyone seeking excellent insurance coverage and support! Colton will provide a free, no hassle quote on any insurance needs!"
We responded:
"Lisa, thank you so much for your kind words. Colton works so hard for our customers to make sure each one has a positive experience. I am very thankful for him. Thank you for being a loyal State Farm customer and choosing our office. Feel free to reach out anytime we can help. Take care! Robin Daniels "
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Tara Rafalowski

January 16, 2025

5  out of  5
rating by Tara Rafalowski
"Working with Cody at State Farm is an absolute pleasure! He’s knowledgeable, professional, and goes above and beyond to make sure everything is taken care of quickly and efficiently."
We responded:
"Thank you so much Tara. Cody does do a great job and I am very thankful that he is leading my team. Hope all is well with you and your family. Take care and tell everyone that I said hello! Robin"
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Garrediting

January 10, 2025

5  out of  5
rating by Garrediting
"Very professional and helpful!"
We responded:
"Thank you for your kind words. I have a great team that works hard to take care of my customers daily. I am truly thankful. Take care! Robin"
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Annie Wallace

December 5, 2024

5  out of  5
rating by Annie Wallace
"State Farm Insurance is amazing to service your insurance needs! I recently purchased an umbrella policy for home and auto insurance and have been nothing but pleased with my new coverage! Specifically Cody Lantz was amazing! He went above and beyond demonstrating his large knowledge base to provide me the best possible coverage! I highly recommend State Farm for all your insurance needs including life insurance!"
We responded:
"Thank you so much Annie for your kind words. Cody does do an amazing job and I am blessed to have him leading my team. Thank you also for being a loyal State Farm customer. I truly appreciate you. Hope you and your family have a great Christmas! Robin Daniels"
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Travis Russell

December 5, 2024

5  out of  5
rating by Travis Russell
"Robin Daniel's State Farm and her staff are great to do business with!! Especially Garrett!"
We responded:
"Thank you Travis. We appreciate your kind words. We are pleased to have Garrett as a new addition to our team. He is working hard to help our customers. Feel free to reach out anytime. Robin"
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Xandaria X

December 4, 2024

5  out of  5
rating by Xandaria X
"Colton and Cody are an amazing part of State Farm. I’ve always had a pleasant interaction with them. The whole team is fast, knowledgeable, and reliable. They’ve never let me down. I like that they take the time to let me ask questions,and don’t try to rush me off though phone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Hope you have a great day and a Merry Christmas. Robin"
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Debbie Varney

December 3, 2024

5  out of  5
rating by Debbie Varney
"Robin and Cody both are always so helpful and always follow up to make sure what I needed was handled. Highly recommend this State Farm agency…Robin is the best!!!"
We responded:
"Thank you so much Debbie. You are a great policyholder and friend. Hope this is a wonderful Christmas for you and your family. Take care! Robin"
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Ann Lane

November 22, 2024

5  out of  5
rating by Ann Lane
"Very nice knowledgeable staff and reasonable rates. Cody does an awesome job!!"
We responded:
"Thank you so much Ann for taking time to share your thoughts. We appreciate you and so glad to have you back with State Farm. Hope you and your family have a great Thanksgiving! Robin"
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Cari Heldreth

November 13, 2024

5  out of  5
rating by Cari Heldreth
"If you want to work with knowledgeable, friendly and caring people, this is the agency to use. Colton especially, he's "That guy," the one to turn to, to help you get coverage you actually need!"
We responded:
"Thank you so much for your kind words Cari. Colton is awesome and goes the extra mile for our customers. We are so glad that you chose our office. Feel free to reach out anytime we can help! Thanks! Robin Daniels"
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Kimberly Mullen

November 7, 2024

5  out of  5
rating by Kimberly Mullen
"I just moved to TN and needed to update my insurance policies. Cody was very helpful and explained all my options to me. He made the process very simple."
We responded:
"Thank you for taking the time to share your thoughts! Cody does an amazing job and we are glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Take care! Robin Daniels"
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Me Ancient

November 5, 2024

5  out of  5
rating by Me Ancient
"Robin and Candace were so helpful by running copies for us at the polling place. We appreciate your help!"
We responded:
"Thank you for your kind words. Thank you also for your service to the wonderful community that we live and work. All the best! Robin Daniels"
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MaryAlice Imler

November 1, 2024

5  out of  5
rating by MaryAlice Imler
"Cody and the staff at Robin Daniel's State Farm have been so helpful during our move. Cody has made sure to keep my privacy in ways I didnt think of, help with any discounts available and be a friend! We're truly thankful for Cody and the staff and highly recommend Cody for your Auto Insurance needs!"
We responded:
"Thank you so much Mary Alice for your kind words. We value you as a customer and a friend. Feel free to reach out anytime you have a question. Cody is a great office manager and I know he appreciates your comments as well. Take care! Robin Daniels"
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Todd McCarley

October 17, 2024

5  out of  5
rating by Todd McCarley
"This is a shout out to State Farm Insurance, Robin Daniels Office and her Team Members, Cody, Candace, Colton, Amanda and Garrett. I had a rock crack my front windshield on my truck, and I called in to report a claim on Friday and less than 5 minutes AAA Glass called me to see if I could come in on that following Monday to replace my front windshield. I use this truck for work and down time cost me money. I took my truck into AAA Glass and was back on the road in less than 30 minutes. Thanks Robin Daniels and Team Members for understanding my insurance needs, handling my claim quickly and in providing me with a quality vendor service. I highly recommend State Farm Insurance, Robin Daniels office in Kingsport TN. I have known Robin Daniels for approximately 15 years, and I worked for a Restoration company doing restoration work for insurance companies, Fire, Waters & Mold and whenever I was working on a State Farm Claim for Robin Daniels Office, Robin always wanted me to keep her updated on how the claim was going, and to make sure her insurer was being taken care and had what they needed. Robin Daniels and Team Members really care about their insurer during a time of crisis. on a scale from 0 to 10, I give State Farm Robin Daniels Office and Team Members a 10 +."
We responded:
"Thank you so much Todd. I appreciate you more than you know!! You and your crew always take great care of our customers. That is huge to me. Take care! Robin"
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Tim Higgins

October 16, 2024

5  out of  5
rating by Tim Higgins
"Cody has been a huge help with my home and auto insurance, he certainly saved me money compared to my previous provider and I would highly recommend Cody to anyone looking for insurance."
We responded:
"Thank you so much for this feedback. Cody does do an amazing job and is a wonderful office manager and team member. Feel free to reach out anytime with questions. We are thankful that you chose State Farm and our office. We are always ready to assist. Take care. Robin"