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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Lane

November 22, 2024

5  out of  5
rating by Ann Lane
"Very nice knowledgeable staff and reasonable rates. Cody does an awesome job!!"
We responded:
"Thank you so much Ann for taking time to share your thoughts. We appreciate you and so glad to have you back with State Farm. Hope you and your family have a great Thanksgiving! Robin"
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Cari Arzola

November 13, 2024

5  out of  5
rating by Cari Arzola
"If you want to work with knowledgeable, friendly and caring people, this is the agency to use. Colton especially, he's "That guy," the one to turn to, to help you get coverage you actually need!"
We responded:
"Thank you so much for your kind words Cari. Colton is awesome and goes the extra mile for our customers. We are so glad that you chose our office. Feel free to reach out anytime we can help! Thanks! Robin Daniels"
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Kimberly Mullen

November 7, 2024

5  out of  5
rating by Kimberly Mullen
"I just moved to TN and needed to update my insurance policies. Cody was very helpful and explained all my options to me. He made the process very simple."
We responded:
"Thank you for taking the time to share your thoughts! Cody does an amazing job and we are glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Take care! Robin Daniels"
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Me Ancient

November 5, 2024

5  out of  5
rating by Me Ancient
"Robin and Candace were so helpful by running copies for us at the polling place. We appreciate your help!"
We responded:
"Thank you for your kind words. Thank you also for your service to the wonderful community that we live and work. All the best! Robin Daniels"
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MaryAlice Imler

November 1, 2024

5  out of  5
rating by MaryAlice Imler
"Cody and the staff at Robin Daniel's State Farm have been so helpful during our move. Cody has made sure to keep my privacy in ways I didnt think of, help with any discounts available and be a friend! We're truly thankful for Cody and the staff and highly recommend Cody for your Auto Insurance needs!"
We responded:
"Thank you so much Mary Alice for your kind words. We value you as a customer and a friend. Feel free to reach out anytime you have a question. Cody is a great office manager and I know he appreciates your comments as well. Take care! Robin Daniels"
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Todd McCarley

October 17, 2024

5  out of  5
rating by Todd McCarley
"This is a shout out to State Farm Insurance, Robin Daniels Office and her Team Members, Cody, Candace, Colton, Amanda and Garrett. I had a rock crack my front windshield on my truck, and I called in to report a claim on Friday and less than 5 minutes AAA Glass called me to see if I could come in on that following Monday to replace my front windshield. I use this truck for work and down time cost me money. I took my truck into AAA Glass and was back on the road in less than 30 minutes. Thanks Robin Daniels and Team Members for understanding my insurance needs, handling my claim quickly and in providing me with a quality vendor service. I highly recommend State Farm Insurance, Robin Daniels office in Kingsport TN. I have known Robin Daniels for approximately 15 years, and I worked for a Restoration company doing restoration work for insurance companies, Fire, Waters & Mold and whenever I was working on a State Farm Claim for Robin Daniels Office, Robin always wanted me to keep her updated on how the claim was going, and to make sure her insurer was being taken care and had what they needed. Robin Daniels and Team Members really care about their insurer during a time of crisis. on a scale from 0 to 10, I give State Farm Robin Daniels Office and Team Members a 10 +."
We responded:
"Thank you so much Todd. I appreciate you more than you know!! You and your crew always take great care of our customers. That is huge to me. Take care! Robin"
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Tim Higgins

October 16, 2024

5  out of  5
rating by Tim Higgins
"Cody has been a huge help with my home and auto insurance, he certainly saved me money compared to my previous provider and I would highly recommend Cody to anyone looking for insurance."
We responded:
"Thank you so much for this feedback. Cody does do an amazing job and is a wonderful office manager and team member. Feel free to reach out anytime with questions. We are thankful that you chose State Farm and our office. We are always ready to assist. Take care. Robin"
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Toni Polenz

October 16, 2024

5  out of  5
rating by Toni Polenz
"They’re so nice! Always quick to answer my questions"
We responded:
"Thank you so much Toni. We appreciate your kind words. Feel free to reach out anytime. We are always glad to help. Take Care. Robin"
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Sean

October 14, 2024

5  out of  5
rating by Sean
"Everyone in the office is extremely nice and professional. They always go above and beyond to help or to get answers no matter the situation. I highly recommend them to everyone I can!"
We responded:
"Thank you Sean. I appreciate you so much! Take care! Robin"
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Sara Austin

October 7, 2024

5  out of  5
rating by Sara Austin
"So happy with the service I have received from Cody at State Farm . I needed windshield replacement due to it getting cracked from truck passing me and something was thrown from that vehicle. I called and spoke with Cody, and was immediately given the good good news that I am totally covered. Nothing had to be paid out of pocket ! Yay!! Cody sent my information and was called the same day to make my appointment to have the work done! So easy !!! Highly recommend this office and Cody!!!!"
We responded:
"Good Morning Sara. Thank you so much for your feedback. Cody is amazing and is a great representative for our office and State Farm. So glad that you were happy with our service. Hope you have a great day! Robin"
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J

September 29, 2024

5  out of  5
rating by J
"Friendly, easy to deal with, and knowledgeable. Highly recommended if looking for insurance!"
We responded:
"Thank you so much for the kind words. I am thankful to have a great team and wonderful customers. Hope you have a great week! Robin"
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Kathy Harmon

September 27, 2024

5  out of  5
rating by Kathy Harmon
"I always receive the best help and service from this office. Cody is always kind and helpful when I call and helps me with anything I need for my policies."
We responded:
"Thank you so much Kathy! Cody does do an amazing job and we are so glad to have you as part of our State Farm family. Hope you have a good week end. Robin"
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T Meza

September 19, 2024

5  out of  5
rating by T Meza
"Very efficient and friendly staff. Candace has helped us with several policies and we are very happy with the service. She has gone above and beyond to help us with whatever we need. Great office!"
We responded:
"Thank you Tina. We are so glad that you chose State Farm and our office. Candace always does a great job and we will do our best to look out for your insurance needs. Have a great week end! Robin Daniels"
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Irondog 1026

September 12, 2024

5  out of  5
rating by Irondog 1026
"Wonderful office full of happy helpful people! Can't recommend them enough"
We responded:
"Thank you so much for your kind words. We appreciate your feedback and your loyalty to State Farm. Have a great day! Robin"
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Christina Bates

August 9, 2024

5  out of  5
rating by Christina Bates
"We were having problems with our policy and getting one of the vehicles off of it. I went in and spoke with Colton directly, and he took the time to call and fix the issue. While I was in the office, it took over an hour for Colton to get answers. With Colton's amazing follow through, it was all taken care of. Colton and Robin went out of their way to make the issues right for us. I'm so happy to have chosen this location for my State Farm agent. Thank yiu again!!!"
We responded:
"Thank you so much Christina for taking time to thank us not only with this review but by stopping in. We are so thankful to have great customers like you. Take care. Robin"
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droptopone87 Greene

August 6, 2024

5  out of  5
rating by droptopone87 Greene
"We have a great experience with State Farm Robin Daniel’s office.Cody always has a great attitude on the phone when I call in for my payment he is always helpful answering all my questions.All of the others are so helpful so if you need insurance I would use them"
We responded:
"Thank you so much for taking time to review and allowing us to handle your insurance needs. Cody and my team do a great job! Feel free to reach out anytime with questions or concerns. I appreciate you. Robin Daniels"
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Tiffany Colbert

July 9, 2024

5  out of  5
rating by Tiffany Colbert
"Best discounts and coverage around"
We responded:
"Thank you so much Tiffany. We appreciate you and are so glad that you are part of our State Farm family. Hope you have a great day! Robin"
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Brittany Davis

July 8, 2024

5  out of  5
rating by Brittany Davis
"Colton was super helpful and prompt getting me the documents I needed to be processed. Thankful for the professional and friendly staff at this office."
We responded:
"Thank you so much Brittany. Colton does work very hard for our customers and we appreciate your comments so much. Thanks for being a loyal State Farm customer. Have a great week. Robin"
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Chris Miller

July 5, 2024

5  out of  5
rating by Chris Miller
"Ashlee was very helpful and saved me $750 a year switching from Farmers. She made the process of switching easy."
We responded:
"Thank you so much for the kind words. Ashlee is wonderful and we are so glad that you chose State Farm. Feel free to reach out anytime. We will be glad to help!!!! Robin"
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Donald Childress

July 3, 2024

5  out of  5
rating by Donald Childress
"Cody was so professional and sweet. He provided quick service. He’s the best!!!"
We responded:
"Thank you so much for your kind words. Cody is an awesome team member and leader. We appreciate you. Hope you have a great 4th of July. Robin"
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Diana Tate Kilgore

July 1, 2024

5  out of  5
rating by Diana Tate Kilgore
"Cody is always quick to respond and answer my questions quickly, email or text. Also I can call him with any questions. Highly recommend!"
We responded:
"Thank you so much for your kind words. Cody is a great team member and leader. Hope you have a wonderful day! Robin Daniels"
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Rebecca Bell

June 8, 2024

5  out of  5
rating by Rebecca Bell
"Robin Daniels and her team are always super helpful and quick to respond! Candace and Cody are wonderful as well!"
We responded:
"Thank you for your kind words Rebecca. Thank you also for being a loyal State Farm customer and a good friend. Take care. Robin "
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Stanley Zdichocki

June 3, 2024

5  out of  5
rating by Stanley Zdichocki
"Cody and the rest of Robin's crew are super nice,fast and efficient. I very happy with my service."
We responded:
"Thank you so much Stanley. We take pride in providing great customer service. I appreciate your comments very much. Have a great day! Robin"
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susan avery

May 31, 2024

5  out of  5
rating by susan avery
"I have been with this State Farm office for years and enjoy speaking with the staff when I have a problem or just need to ask a question. I love working with Candace. She is truly eager and willing to to help me. If she doesn’t know the answer, she always makes sure she finds out and always lets me know. I give Candace 5 stars !!!"
We responded:
"Thank you so much Susan. We appreciate customers like you!!! Robin Daniels"
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Allen Stanley

May 1, 2024

5  out of  5
rating by Allen Stanley
"Robin and all the staff have been so helpful to me over the years. I wouldn’t consider going anywhere else."
We responded:
"Thank you so much Allen for the kind words. I appreciate you. Feel free to reach out anytime that we can help! Robin Daniels"